Concepts of capital budgeting
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Department/unit budgeting
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Recruitment techniques
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Interviewing techniques
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Labor Laws pertaining to hiring
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Orientation of new employees
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Knowledge of quality improvement / performance improvement tools
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Patient Safety
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Workplace safety
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Promotion of interdepartmental communication
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Performance management
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Staff Development
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Coaching and mentoring
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Project management
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Business development
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Developing Strategic plans
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Developing operational plans
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Cultural competence
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Personal growth and development
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Ethical behavior and practice
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Professional association involvement
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Conflict Management
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Team dynamics
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Mediation/coaching
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TJC Standards
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OSHA Standards
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Risk Management/Service Utilization
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Local Department of Health
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State Department of Health
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Sitter Services
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